24/7 availability
Message us any hour — we reply quickly, day or night.
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Our team replies in both official languages.
Fast replies
Most messages are answered within minutes.
What we can help with
- Placing an order and choosing the right plan for you
- Confirming whether a specific channel is in the lineup
- Step-by-step help installing on your device
- Troubleshooting buffering or login issues
- Renewing or extending an existing subscription
- Questions about payment, pricing or the money-back guarantee
Before reaching out, you may find your answer faster on our FAQ page — it covers the most common questions about pricing, devices, setup and support.